Ordering Policy

-Shipping is Free worldwide on all orders including international.  

-All domestic orders will be shipped via Fed Ex Ground within 1-2 days once an order is placed. You will receive a tracking notification from us once item has been picked up.  .

-Returns are allowed 3 days after an item is delivered. NO exceptions unless agreed prior to ordering.

- Signature Required on all orders $ 2,000 & Over unless instructed otherwise prior to shipping

-For All international orders there are no refunds and Tax/Vat/ duties is your responsibility. Item(s) ship with either Fed- Ex or UPS Economy Saver

-Due to the nature of antique & vintage rugs/pillows, irregularities are to exist and are not considered defects.

-All Items that are placed on Sale are Non-Refundable.

 

 

Return Policy

 

Returns are allowed 3 days after an item is delivered. NO exceptions unless agreed prior to ordering. Item(s) must be brought back in same original condition as previously taken.

If any damages occur then you are fully responsible to pay Full price and Take ownership of rug. This includes any stains, holes, any damages or discoloration. 

 

 

Rental Policy

 

Item(s) must be brought back in same original condition as previusly taken .

If any damages occur then rentor is fully responsible to pay Full price and Take ownership of rug. This includes any stains or discoloration. Item(s) may be subject to professionally cleaning if comes back dirty and would be rentors full responsibility to pay them amount owed. .

Late fees are subject to appy if rug/pillow isnt returned by return date agreed upon.

All Pickup & Delivery is Rentors responsbility . If you cannot pick up & deliver then you can contact us so we can make arrangements.