Ordering Policy

-Shipping is Free worldwide on all orders including international.  

-All domestic orders will be shipped via Fed Ex Ground within 1-2 days once an order is placed. You will receive a tracking notification from us once item has been picked up.  .

-Returns are allowed 3 days after an item is delivered. NO exceptions unless agreed prior to ordering.

- Signature Required on all orders $ 1,000 & Over unless instructed otherwise prior to shipping

-For All international orders there are no refunds and Tax/Vat/ duties is your responsibility. Item(s) ship with either DHL or Fed- Ex International Economy Saver

-Due to the nature of antique & vintage rugs/pillows, irregularities are to exist and are not considered defects.

- We do not accept any exchanges once an item is purchased.

-All Items that are placed on Sale are Non-Refundable.

 

 

Return Policy

 

Returns are allowed 3 days after an item is delivered. NO exceptions unless agreed prior to ordering. Item(s) must be brought back in same original condition as previously taken.

If any damages occur then you are fully responsible to pay Full price and Take ownership of rug. This includes any stains, holes, any damages or discoloration. 

We do not accept any exchanges once an item is purchased.

 

 

Rental Policy

 

For over 20 years we have provided a variety of rugs for movies, still photo shoots, commercials, popular television shows, and private events.  we have long lasting relationships with set decorators and designers, and work on a project-by-project basis to advise on the most appropriate rugs to use on the shoots, on trend and on budget. our vast collection of antique, vintage, and decorative  rugs guarantees that we will have exactly what you are looking for.

Please contact us to learn more about our rug rental program.

Rental Policies

Item(s) must be brought back in same original condition as previusly taken .

If any damages occur then rentor is fully responsible to pay Full price and Take ownership of rug. This includes any stains or discoloration. Item(s) may be subject to professionally cleaning if comes back dirty and would be rentors full responsibility to pay them amount owed. .

Late fees are subject to appy if rug/pillow isnt returned by return date agreed upon.

All Pickup & Delivery is Rentors responsbility . If you cannot pick up & deliver then you can contact us so we can make arrangements.